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TALK TO US

We'd love to hear from you

​E-MAIL
info@vapesinthewood.co.uk



PHONE

Tel: 020 3620-1197

 

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FAQ

1

​How do I

place an order?

2

Payment

& Shipping

3

Secure ordering

4

Returns

Refunds

5

Health Warning

 

To place an order - click on the item (s) you wish to purchase and then proceed to the checkout. Check you cart to make sure all the items you have selected appear. Happy shopping.

 

 

PAYMENT -We Accept PayPal, credit cards and debit cards from customers around the world

We use this trusted brand to build credibility with our customers.
You can easily sign in to their PayPal account to check out.

You won't have to type in your card numbers or personal information!
Accept payment in (£) sterling.

 

SHIPPING items sold by us on the vapesinthewood.co.uk website are despatched from the UK to destinations within the world. The shipping cost will increase for destinations outside of the UK and vapesinthewood are in no way responsible for the detention of any goods by any countries associated customs or legal departments.

 

SECURE PAYMENTS -  vapesinthewood.co.uk is concerned about the safety and security of our customers. Accordingly, we have put a number of technological protections in place to ensure that our transaction process is extremely safe and that our customers' information is secure.


When buying or selling online, caution must always be exercised. The overwhelming majority of online transactions are completed without incident, but vapesinthewood have developed the following guidelines to help ensure that your online shopping experience is safe and secure.

 

SAFETY AND SECURITY TIPS if using a public computer or terminal, always log out when you complete an online session. vapesinthewood will never e-mail or call a customer and ask that they disclose or verify their credit card, or banking account number. Such information should only be submitted when completing an order on ghdhair.com, registering for payments and contacting ghdhair.com directly. If you are contacted by, or receive an unsolicited e-mail from an unknown entity, and are asked to confirm or provide your password or personal or banking information, simply disregard the request and report the incident to ghdhair.com for investigation.

 

 

RETURNS & REFUNDS vapesinthewood only offer a warranty on faulty products.  vapesinthewood do not offer a warranty if you do not like the product.

Please check all goods when you receive them as the warranty will run from the date of your receipt.

 

You will have 14 days from the date of receipt to cancel your order. You can return the order to us unopened and in its original condition to receive account credit or a full refund (customer to pay shipping costs).

 

The following procedure must be followed in order to carry out a warranty claim

 

  • Email INFO@VAPESINTHEWOOD.CO.UK informing us of  your full name and a copy of the receipt and a reference to the item in question

  • A copy of the returns form will be sent out to you.  Please note that failure to fill out the returns form can result in a delay in processing any warranty items

  • Once the goods are received vapesinthewood will test and inform you of the findings.

  • If the goods are found to be faulty then we will immediately ship out replacement items or apply store credit to the account holder or issue a refund.

  • Please allow 5 working days for accurate testing and a response.

 

 

YOU MUST BE EIGHTEEN (18) YEARS OF AGE, TO PURCHASE ANY OF OUR PRODUCTS. VAPESINTHEWOOD RESERVES THE RIGHT TO CANCEL ANY TRANSACTION WHERE IT REASONABLY BELIEVES THE PURCHASER IS EITHER NOT OF THE REQUIRED LEGAL AGE OR PURCHASING PRODUCTS ON BEHALF OF A MINOR.

 

VAPESINTHEWOOD ACTIVELY ENCOURAGES PEOPLE NOT TO TAKE UP A NICOTINE HABIT. IF YOU ARE NOT ALREADY A SMOKER THEN PLEASE DO NOT BUY OUR PRODUCTS.

 

 

WARNING: NICOTINE IS A POISON. NICOTINE IS HARMFUL. KEEP OUT OF REACH FROM CHILDREN AND LOCKED AWAY IN A SAFE PLACE. IF ANY NICOTINE PRODUCT IS CONSUMED, SEEK MEDICAL ASSISTANCE IMMEDIATELY.

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